Policy Statement
All courses submitted by host agencies and or Federal or State Government Representatives will be approved by the Course Administrator.
Courses requiring on-site Safety Officers and or Incident Action Plans (IAP) are the sole responsibility of the host agency or instructor presenting the course. Participation in these courses or others that require the student’s Department/Agency sponsorship to assure that the student is covered by Worker’s Compensation Insurance or those courses that require a Waiver of Liability Insurance is the sole responsibility of the host agency or the instructor presenting the course.
CANCELLATION AND RETURN POLICY
COURSE CANCELLATION
Courses that do not meet the minimum student enrollment 2 weeks prior to the scheduled course date will be cancelled. Unless otherwise specified, the Course Administrator will contact enrolled students and return all enrollment fees to them.
FireCourse.com will not be held liable for cancellation of classes due to minimum enrollment requirements or last minute cancellation of classes due to instructor emergencies. FireCourse.com will not be held liable for the cost or fees associated with the cancellation of transportation and or lodging.
In the event of a cancellation due to an instructor emergency, all student enrollment fees will be refunded.
STUDENT CANCELLATION
Pre-paid enrollment fee ($25.00 per student) may be fully refundable providing notification is received by FireCourse.com 2 weeks (14 days) prior to the first day of class or the student has completed the course enrolled in.
Agencies enrolling students will be Invoiced for payment of those students that did not attend the course enrolled in unless notification was received by FireCourse.com 2 weeks (14 days) prior to the first day of class. Agencies will provide billing information at time of enrollment.
All enrollment fees not refunded will be credited to the DOI-RR Grant Program.
FAILURE OF FINAL EXAM(S)
Students who have failed one or more parts of the course final exam (written, practical, or both) and at the Instructor’s discretion, have 30-days to retake the exam. Students are allowed only one retest at a place and time designated by the course Lead Instructor and must be proctored by the course Lead Instructor or his/her designee. Note: Due to the complexities of administering a final exam consisting of both a written and practical field exercise, only a retest of the written exam is allowed. Students who fail the course practical field exercise exam will have failed the course.
INSTRUCTOR PAYMENT
Instructors hired by FireCourse.com Course Administrator are considered independent contractors. Upon course completion, instructors will invoice FireCourse.com for their services. Invoices will include course title and date (s), hourly rate, and hours of instruction. Unless otherwise agreed to by the instructor and the Course Administrator, all required course hours taught for each certified course is regulated and approved by NWCG (or other recognized national standard setting authority). All instructor hours paid for will be subject to these listed hours.
Unless otherwise agreed, all student and course materials purchased, developed, or replicated for the course presented are the sole property of FireCourse.com. It is important for the course Lead Instructor to submit course materials for duplication prior to the start of the class. Only costs incurred by the Lead Instructor for student materials used will be reimbursed to the Instructor with a valid receipt.
It is the Lead Instructor’s responsibility to ensure that the course budget is not exceeded. Any excess of the course budget will be the responsibility of the Lead Instructor unless otherwise agreed to.
The Course Administrator for FireCourse.com reserves the right to negotiate Instructor salaries based on student enrollment and course topic. Contact the Course Administrator for DOI-RR Course Instructor (s) salaries.
ON COURSE COMPLETION
At the completion of the course, the Lead Instructor hired by FireCourse.com will forward a fully completed Student Roster and Course Evaluations to the Course Administrator.
All Lead Instructors will coordinate with the Course Administrator prior to the beginning of the course to insure they have the most current Student Roster for their class and any additional Course Certificates required. Unless the certificates of completion are available to the students at the completion of the course, it will be the Course Administrator’s responsibility to ensure the student (s) received their certificates in a timely manner. The Lead Instructor will contact the Course Administrator at the completion of the course for an After Action Review (AAR) of the course.
If you have any questions, email the administrator: jknight@firecourse.com

